Privacy Policy

Last Updated: July 15, 2025

Introduction

Welcome to FrostQuest ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website frostquest.info, use our gaming platform, or engage with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect several types of information from and about users of our platform, including:

Personal Data

When you create an account, make a purchase, or participate in our community, we may collect:

  • Name and contact information (email address, phone number)
  • Username and password
  • Billing and payment information
  • Profile information and preferences
  • Game progress and achievements
  • Communications with our support team

Automatically Collected Data

As you navigate through our site or use our platform, we may use automatic data collection technologies to collect:

  • Device information (IP address, browser type, operating system)
  • Usage details (pages visited, time spent, click patterns)
  • Location data (with your consent)
  • Performance metrics to optimize game experience

How We Use Your Information

We use the information we collect about you for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing transactions and managing your account
  • Personalizing your gaming experience
  • Communicating with you about updates, offers, and events
  • Analyzing usage patterns to enhance our platform
  • Protecting against fraud and unauthorized access
  • Complying with legal obligations

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our platform. These technologies help us understand how you interact with our site, personalize content, and analyze usage patterns.

You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. However, disabling cookies may limit your ability to use certain features of our platform.

Data Sharing and Disclosure

We may share your personal information with:

  • Service Providers: Third parties that perform services on our behalf, such as payment processing, data analysis, and customer support
  • Business Partners: Companies we collaborate with to offer joint promotions, products, or services
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We regularly review our security practices and update them as necessary to maintain appropriate levels of protection.

User Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access and review your personal data
  • Correct inaccuracies in your personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure that your personal information receives an adequate level of protection in the countries where we process it.

Policy Updates

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this privacy policy frequently to stay informed about how we are protecting your information.

Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

FrostQuest Privacy Team
1234 Frost Avenue, Suite 500
Vancouver, BC V6B 5A7
Canada
Email: [email protected]
Phone: +1 (604) 555-8792